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License Type *

Please select the license type associated with your purchase. This helps us verify your support eligibility and route your request to the correct support workflow

Team / Studio Name *

Enter the name of your team or studio associated with this license

Your Role in the Team

Let us know your role within the team or studio so we can provide the appropriate support

Your Name *

First

Last

Purchaser Email Address *

Provide the email address used to purchase the Team/Studio license. This allows us to verify your support eligibility

Email *

Your email adress. Check your Junk Mail folder or Spam folder for responses

Is that the same email address you used to buy the addon? *

Yes it is
No it was another email adress
I´m not sure

Where did you buy the FLIP Fluids Addon for Blender? *

Superhive Market
Gumroad
FlippedNormals
I compiled my own version
I am using the free DEMO version

Please understand that we can only offer support for addon versions that are available through the official marketplaces

Where did you buy the FLIP Fluids Addon for Blender? *

Superhive Market
I compiled my own version
I am using the free DEMO version

Please understand that we can only offer support for addon versions that are available through the official marketplaces

Hint:

What kind of support do you need? *

Bugs & Issues
Scene Troubleshooting
Feature Request
I forgot my marketplace password

Hint:

Subject *

A short summary as a title for your message

Problem Description *

What is this about

System information *

Please use the Copy System Info Operator with Help> FLIP Fluids > Copy System & Blend Info. If you don’t know how to do this, please watch the video first

Does an error text appear in Blender´s Console?

If an error text appears in the Blender´s Console, please paste it here

Can you share a .blend file AND/OR log-files with us? *

Yes, let me type in a download link
Yes, let me attach the file here
Unfortunately, no

Please pack your .blend-file AND/OR the "log"-folder into a ZIP-archive. Watch our support-tips-video to see how this works

Download link to your ZIP file *

File Upload *

Drag & Drop Files, Choose Files to Upload

Use this field to attach you file - Allowed file formats are ".zip", ".rar" (max filesize is 5MB)

Privacy Agreement *

I agree that the information I submit may be stored and processed in order to respond to my support request

Insert/edit link

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URL

Link Text

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